Fix duplicate items

Duplicates are two or more Treecat items for the same live listing. Open Inventory → Fix Duplicates, click Calculate, review each group, and approve: Treecat delists the extra items from every marketplace where they are live and then deletes them, keeping the one you chose.

Why do duplicates happen?Copy Anchor Link

• "End item / Sell similar" on a marketplace. This is the most common cause. Treecat imports the new listing as a brand-new item and keeps the old one. Use Treecat's Relist instead, which keeps track of the new listing id and your crosslinks.
• Importing from several accounts.
• Old data from a previous connection of the same account.

Fix duplicatesCopy Anchor Link

1. Open Inventory → Fix Duplicates and click Calculate. Choose the accounts to check.
2. Review each group. Treecat shows which item it recommends keeping and which it recommends delisting and deleting. Click Keep this item instead to keep a different one, or untick anything you do not want removed.
3. Click Dismiss on groups that are not really duplicates, for instance two identical items with different SKUs.
4. Click Approve delist & delete on a group, or select several groups and click Approve Selected to do them in bulk. Dismiss Selected dismisses several at once.

What exactly gets removed?Copy Anchor Link

Approving a duplicate delists it from every marketplace where it is live and then deletes it, so an old duplicate does not leave an orphaned listing behind. Each recommended item shows a link with the number of additional listings that will be delisted, so you can see exactly what will come down before you approve.

Some marketplaces limit how many items you can remove each day, so do large clean-ups in batches.

Is Fix Duplicates the same as Matching?Copy Anchor Link

No. Matching links listings of the same item on different marketplaces so they act as one item. Fix Duplicates removes extra Treecat items for the same listing. Running Fix Duplicates is free.

How do I avoid new duplicates?Copy Anchor Link

• Relist from Treecat rather than with "End item / Sell similar" on eBay or a similar tool on another marketplace.
• Don't delete a marketplace account and add it again as a fix for a login problem; use Reconnect.