Quantity and multi-quantity items

Each Treecat item has one available quantity that is shared by all its marketplace listings. Every sale lowers it by the quantity sold, and when it reaches zero the other listings are delisted. Change the quantity in Treecat and it is updated on every marketplace where the item is listed.

How does quantity sync work?Copy Anchor Link

• A sale on any marketplace lowers the item's quantity by the amount sold.
• While the quantity is above zero, the other listings stay up with the new quantity.
• At zero, the listings on your other marketplaces are queued for delisting. See How fast does Treecat delist an item?
• Each item's Events timeline shows what was updated and when.

Quantity only stays in sync for listings that are linked as one item; see Matching.

I sold the last one but have more in stock. How do I keep it listed?Copy Anchor Link

1. Open the item, from the Sales page or Inventory.
2. Increase the quantity and save.
3. Treecat updates the quantity on every marketplace where it is listed.

If the item had already been delisted, use List or Relist to put it back up.

Change the quantity on many itemsCopy Anchor Link

Select the items on the Inventory page and choose ⋯ → Update Quantity. Treecat updates every marketplace the items are listed on.

Quantities have drifted between marketplacesCopy Anchor Link

Select the items in Inventory (or the sales on the Sales page) and use Confirm Quantity. Treecat pushes the Treecat quantity to every live listing: it delists where the quantity is 0, and keeps or relists where it is above 0. Listings on Poshmark, Mercari, Whatnot, Facebook Marketplace and Etsy are updated by the agent in the background, so they change over the next few minutes.

To take the quantity from a marketplace instead, select the items, click Import, choose that one marketplace and tick Quantity only.

"Quantity sync failed" on an itemCopy Anchor Link

If a quantity update stopped partway, the item page shows a red Quantity sync failed banner with the quantity Treecat had at the time and the marketplace's message. Fix the cause (for example bring the agent online or reconnect the marketplace), then click Review quantity on the banner and confirm the quantity to run the update again.

On the Sales page, the Qty sync filter finds every sale whose quantity sync failed. See An item sold but is still listed.

Does Treecat support multi-variation listings?Copy Anchor Link

No. Listings with several variations (for example one listing with several sizes) are not imported, so handle their delisting manually.

Amazon FBA stockCopy Anchor Link

Items stored and shipped by Amazon can be found with the Fulfillment filter. See Find items with filters.