Treecat HelpManage marketplace accounts and connect more than one per marketplace
Connect several accounts on one marketplace, pick the default, rename them, refresh eBay policies, and pause syncing from Settings → Marketplaces.
Yes, you can connect more than one account on the same marketplace, with no Treecat limit. Each account is its own row on Settings → Marketplaces, where you can set the default account, give it a name and picture, open its marketplace settings, pause syncing, reconnect it or remove it.
Add another account on the same marketplace
- Go to Settings → Marketplaces and click Add marketplace.
- Choose the marketplace under Add another account.
- Sign in to the other account. For eBay, sign in to that eBay account in a separate browser tab first, because Treecat connects whichever eBay account you are signed in to.
Each marketplace has its own rules about running several accounts, and you are responsible for following them.
What can I do on each account row?
| Control | What it does |
|---|---|
| Star (Set as default) | Makes this the default account for that marketplace. The List dialog starts on the default account unless you pick another. |
| Reconnect | Logs in again on the same account. Safe to use any time. See Reconnect a marketplace. |
| Gear (Marketplace settings) | Settings for that account, on marketplaces that have them, such as eBay business policies and store categories. |
| Pencil (Edit profile) | Gives the account a custom name and image, so you can tell accounts apart across Treecat. |
| Trash (Delete account) | Removes the account from Treecat. Read the warning below first. |
| Sync switch | Pauses or resumes all Treecat activity for that account. |
In the Inventory page, the Accounts filter shows items for one account at a time, and accounts with more than one per marketplace appear as numbered icons (for example eBay 1 and eBay 2). See Find items with filters.
Refresh eBay business policies and store categories
Treecat reads your eBay payment, shipping and return business policies and your store categories from eBay. If you create a new policy or store category on eBay later:
- On Settings → Marketplaces, click the gear next to the eBay account.
- Under Business policies and Store categories, click Refresh policies.
Refreshing starts an inventory and store categories import for that account, which also re-reads your policies, store categories and locations. If business policies are not enabled on the eBay account, turn them on in your eBay account settings first. See eBay auctions, promotions and policies.
How do I stop all communication with a marketplace for a while?
Turn off the Sync switch next to the account on Settings → Marketplaces. This pauses Treecat's interaction with that account: no imports, sales checks or actions. Turn it back on later, and Treecat imports anything new it finds.
While syncing is paused, sales on that account are not detected, so items that sell there are not delisted elsewhere.
Should I delete an account I no longer use?
Only if you really have stopped using it. Do not delete an account and add it again as a fix for a login problem; use Reconnect instead. Deleting and re-adding can leave orphaned items that Treecat can no longer match to the account.
Accounts you remove still appear under Removed in the inventory Accounts filter, so you can find and clean up items that were linked to them. To keep those listings, move them to another account first; see Move listings between accounts.
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